Replace keyword matching with semantic search that understands what shoppers actually mean — not just the words they type. Fewer zero-result pages, more products found, more revenue captured.
Average revenue uplift from AI search vs keyword-only
~15%
Typical eCommerce search queries that return zero results
2×
Conversion rate for shoppers who use site search vs those who don't
<100ms
Search response latency target with Adobe Live Search
What We Implement
A full AI search stack — from the indexing layer to the front-end experience.
Adobe Live Search
Vector-based search built natively into Adobe Commerce. Replaces Elasticsearch with a SaaS layer that requires no server management and delivers sub-100ms response times.
Semantic & NLP Search
Natural language processing that understands synonyms, intent, and long-tail queries. A shopper typing 'cosy winter jumper' finds 'thermal knitwear' without you managing synonym dictionaries manually.
Relevance Tuning
Custom ranking rules based on your catalogue data — margin, stock level, conversion history, and category weighting — so top results aren't just 'most popular' globally.
Faceted Navigation
Dynamic filter panels generated from your attribute data. Smart facet ordering ensures the most discriminating filters appear first for each query context.
Zero-Result Recovery
Fallback logic that redirects dead-end searches to related categories, bestsellers, or a guided discovery flow rather than a blank page.
Search Analytics
Dashboards tracking query volume, click-through, zero-result rate, and conversion — so relevance tuning is data-driven, not guesswork.
How We Implement
01
Search Audit
We analyse your current search data — query logs, zero-result rate, click-through by query — to baseline performance before any changes are made.
02
Configuration
Live Search or alternative engine installed and configured. Synonyms, stop words, and attribute weighting set based on your catalogue structure.
03
Tuning
Relevance rules applied and tested against your top 100 queries. A/B test set up to measure conversion impact against the existing search.
04
Handover
Search analytics dashboard configured. Your team trained on ranking rule management so tuning continues after handover.
